GOVERNANCE & COMPLIANCE

Enterprise Governance, SLA & Compliance

Transparent operational guidelines, institutional Service Level Agreements, and statutory RBI & GST compliance protecting your corporate travel budget.

Standard 01

Corporate Service Level Agreement (SLA)

For empaneled corporate accounts, Travizia commits to strict response windows:

  • Urgent Flight Re-issuance: Turnaround within 120 minutes.
  • Standard RFP Pricing: Structured quotation delivered within 4 business hours.
  • Dedicated Key Account Manager: Direct mobile & WhatsApp access 24/7/365.
Standard 02

GST 18% Input Tax Credit Compliance

Complete statutory tax compliance for enterprise accounting:

  • Every domestic & international booking carries valid corporate GSTIN.
  • Itemized monthly MIS reconciliation statements matching your ERP ledgers.
  • Zero dispute support during quarterly GSTR-2B tax credit matching.
Standard 03

RBI FFMC & FEMA Statutory Compliance

Full regulatory adherence under Reserve Bank of India foreign exchange regulations:

  • Active RBI FFMC License (Period 2025–2026).
  • Formal corporate KYC documentation and purpose code filings.
  • Authorized multi-currency corporate smartcards with real-time reload.
Standard 04

Crisis Response & Duty of Care

Comprehensive risk management safeguarding corporate travelers:

  • Active flight tracking and proactive notification of transit delays.
  • Emergency hotel relocations during local political or weather crises.
  • Comprehensive overseas medical & travel insurance coverage.
Frequently Asked Questions

Corporate Travel Policies & FAQs

Our empanelment is fast and structured. We execute a standard Master Services Agreement (MSA) or Corporate Travel Vendor Contract defining credit terms, SLA response times, service fee structures, and emergency escalation channels within 48 business hours.

We offer flexible commercial arrangements based on financial evaluationβ€”including 15-day or 30-day corporate credit cycles against bank guarantees/corporate purchase orders, or direct corporate card settlements.

Through direct IATA GDS corporate fare agreements, our team executes date shifts, sector re-routings, and name corrections with minimal airline penalties, supported by our 2-hour SLA response guarantee.

Yes. Travizia holds an active RBI Full-Fledged Money Changer (FFMC) license (2025–2026), providing zero-markup multi-currency corporate cards, cash allotments, and FEMA-compliant LRS documentation directly.

Have Specific Institutional Procurement Guidelines?

Our Corporate Legal & Compliance team will review your vendor registration packet and execute mutual NDAs promptly.

πŸš€ Request Vendor Registration Packet
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